Terms and Conditions Use of the we1 Platform

Welcome to we1.fun. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and we1 ("Company", "us"). This document governs your access to and use of the we1.fun website and all services provided through our platform.

By accessing this website, registering an account, making a deposit, or using any we1 service, you automatically agree to be fully bound by these Terms. If you disagree with any part of these Terms, please stop using our platform immediately.

We1 reserves the right to amend, update, or replace these Terms at any time. You are advised to review this page periodically to stay informed of any changes that take effect.

We1 services are open only to individuals who meet the following eligibility criteria:

• Be at least 18 years old at the time of registration and throughout the duration of membership.
• Be an individual registering on your own behalf, not on behalf of another person.
• Is not on any list of individuals prohibited from using online gambling services in their local jurisdiction.
• Have full legal capacity to enter into a binding agreement.
• Has never had a we1 account previously closed or suspended due to a Terms violation.

It is each user's sole responsibility to ensure that their use of the we1 platform is lawful under the laws of their jurisdiction. we1 is not liable if users access this platform from locations where online gambling is prohibited.

Each user is permitted to hold only one (1) active account at we1. Multiple account registrations by the same individual — whether using different personal details, different devices, or different IP addresses — are strictly prohibited and may result in the closure of all associated accounts.

During the registration process, you are required to provide truthful, accurate, and complete information. The details you must supply include:

• Full name as it appears on your official identification document.
• A valid and active email address.
• A phone number registered in your name.
• Your exact date of birth.

Identity verification (KYC) may be required before your first withdrawal is processed. You may be asked to provide a valid copy of your identification document upon request. The entire KYC process at we1 is secure, and your data is protected with 256-bit SSL encryption.

You are fully responsible for keeping your account password secure. All activity occurring through your account is your responsibility, except in cases promptly reported to the we1 support team.

We1 supports a wide range of local Malaysia payment methods for members' convenience. All transactions are processed in Malaysian Ringgit (MYR) with no foreign currency exchange fees.

All withdrawal requests will be reviewed by the we1 finance team before processing. Withdrawals may only be made to a bank account registered in the same member's name. we1 reserves the right to request supporting documents before approving any withdrawal.

We1 does not charge fees on deposits. However, third-party payment providers may impose their own fees. Please check with your payment provider before making a transaction.

We1 offers a variety of bonuses and promotions from time to time to reward our loyal members. Each bonus offer is subject to specific conditions stated in the relevant promotion terms.

The general guidelines applicable to all we1 bonuses are as follows:

• Each bonus may only be claimed once per member, per household, or per device, unless stated otherwise.
• The wagering requirement ("rollover") must be fulfilled before winnings from bonuses can be withdrawn.
• Bonuses are non-transferable to other members and cannot be directly exchanged for cash.
• We1 reserves the right to void any bonus found to have been obtained through illegitimate means or in breach of the applicable terms.
• The validity period of each bonus is as stated in the respective promotional offer. Expired bonuses will be automatically forfeited.

We1 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. we1's decisions regarding bonus disputes are final.

All games available on the we1 platform — including Live Casino, Slot Games, bingo, and Sports Betting — are operated in accordance with the respective rules set by the relevant game providers. Members are advised to understand the rules of each game before playing.

• Game results generated by the system are final and cannot be disputed, except in cases of clear technical error.
• In the event of a technical disruption during gameplay, we1 will review the system logs and make a fair decision based on available records.
• The use of automation software, bots, or any tools that provide an unfair advantage in games is strictly prohibited.
• Any attempt to exploit game bugs or system vulnerabilities is a serious offence that may result in account closure.

For Sports Betting, the minimum and maximum betting limits for each market are displayed in the betting interface. we1 reserves the right to adjust betting limits without prior notice.

We1 is committed to maintaining a safe, fair, and enjoyable gaming environment for all members. All members are required to conduct themselves respectfully and responsibly while using the platform.

The following are strictly prohibited:

• Threats, harassment, or abusive language directed at we1 staff or other members.
• Fraud, money laundering, or any illegal activity conducted using the we1 platform.
• Sharing your login credentials with others or allowing another person to use your account.
• Making false claims or unsubstantiated complaints against we1 or its staff.
• Any form of collusion or cooperation between players to manipulate game outcomes.

We1 takes seriously its responsibility to protect the personal information of all members. All personal data collected is processed in accordance with the we1 Privacy Policy, which can be found at Privacy Policy page us.

The security measures we implement include:

• 256-bit SSL encryption for all data communications between your device and we1 servers.
• Two-factor authentication (2FA) is available for all member accounts.
• 24/7 transaction monitoring to detect suspicious activity.
• Passwords are stored in hashed form using the latest encryption algorithms.

You are responsible for not disclosing your account login credentials to anyone, including we1 staff. Our support team will never ask for your password through any communication channel.

We1 reserves the right to suspend or close any member's account for the following reasons, without prior notice:

• Violation of any provision of these Terms.
• Suspected fraudulent activity or attempted fraud.
• Failure to complete the identity verification (KYC) process within the specified timeframe.
• Self-exclusion requests submitted by members through the responsible gaming program.
• Instructions from the relevant authorities.

If your account is closed due to a Terms violation, any remaining balance may be forfeited depending on the nature of the breach. You may appeal the account closure by contacting the we1 support team within 30 days of the closure date.

Members who wish to voluntarily close their account may do so by contacting our support team. Any valid remaining balance will be refunded once all requirements have been met.

The we1 platform is provided "as is" without any express or implied warranties. we1 assumes no liability for:

• Financial losses incurred during betting or gaming activities on the platform.
• Service disruptions caused by system maintenance, technical issues, or circumstances beyond our control.
• Any indirect, consequential, or incidental losses arising from the use of the platform.
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.

We1 reserves the right to amend these Terms and Conditions at any time. Any amendments made will take effect immediately upon publication on this website. Notification of significant changes will be sent to members via their registered email or through in-platform notifications.

Continued use of the we1 platform after any amendments are published will be considered your acceptance of the revised Terms. If you disagree with the changes, please stop using the platform and contact us to close your account.

The latest version of these Terms and Conditions is always available on this page. The most recent update date is shown at the top of this document.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the we1 support team is ready to assist you. We operate 24 hours a day, 7 days a week to ensure you get the help you need at any time.

You can reach us via:

• Live Chat — available directly on the we1 platform for immediate assistance.
• Email — [email protected] (response within 24 working hours).
• WhatsApp — number available within the platform after login.

For complaints related to responsible gaming or self-control assistance, please refer to the Responsible Gaming us. For frequently asked questions, visit the FAQ us.