We1 values the privacy of every member. This document clearly explains how we collect, use, store, and protect your personal information — so you can play with peace of mind, free from data security concerns.
Welcome to the we1.fun Privacy Policy. We, we1, operate as an online entertainment platform offering a wide range of casino games, sports betting, bingo, and slots to members across Malaysia. In providing these services, we collect certain personal information from our users.
This Privacy Policy is written to explain clearly and transparently — not in complex legal language — what data we collect, why we need it, how it is stored securely, and what your rights are as the owner of that data. We believe transparency is the foundation of trust, and trust is the foundation of our long-term relationship with you.
By registering and using the we1 platform, you are deemed to have read and agreed to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us for further assistance.
This policy applies to all services provided through the we1.fun website, the we1 mobile app, and our official communication channels including email and customer support live chat.
We1 only collects data that is strictly necessary to provide you with a safe, legitimate, and enjoyable experience. We do not collect information in excess of what is needed, nor do we sell it to third parties for marketing purposes.
The categories of data we collect are as follows:
Registration & Identity Data
Financial & Transaction Data
Technical & Usage Data
Identity verification (KYC) documents such as copies of your ID card or passport are only collected when required for identity verification prior to processing a withdrawal. All KYC documents are stored in a protected environment with access restricted to authorised personnel only.
Every piece of data we collect has a clear and specific purpose. we1 does not use your data for any undisclosed purpose without first obtaining your consent.
We1 does not use your personal data to sell to third-party advertisers, does not build behavioural profiles for external commercial purposes, and does not use your data without a solid legal basis.
Your data security is we1's top priority. We invest in industry-grade security infrastructure to ensure your information is always protected against cyber threats.
We1's data centres comply with international security standards. Regular data backups are performed to ensure service continuity and data recovery in the event of an unexpected incident.
Your personal data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Once the retention period expires, data will be securely deleted or anonymised.
We1 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, there are limited situations where data sharing is necessary to keep the platform functioning properly:
All third parties we work with are bound by strict data confidentiality agreements. They are prohibited from using your data for any purpose other than those specified by we1.
We1 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser.
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the we1 platform. We do not use third-party cookies for advertising purposes.
As a we1 member, you have the following rights regarding your personal data. we1 is committed to respecting and facilitating the exercise of these rights within a reasonable timeframe:
You have the right to obtain a copy of the personal data we hold about you at any time.
You have the right to correct any inaccurate or outdated personal data in our records.
You may request the deletion of your data, subject to applicable legal retention obligations.
You have the right to request that we restrict the processing of your data under certain circumstances provided by law.
You may request your data in a structured, machine-readable format for transfer to another provider.
You have the right to object to the processing of your data for specific purposes, such as direct marketing.
To exercise any of the above rights, please contact the we1 support team via live chat or email. We will process your request within 30 calendar days.
The we1 platform is a service designed exclusively for individuals aged 18 and above. We do not knowingly collect, store, or process personal data of anyone under the age of 18.
If we discover that we have inadvertently collected personal data from someone under the age of 18, we will take immediate action to delete that data and close the account in question. Parents or guardians who find that their child has registered on we1 are encouraged to contact us immediately.
We1 employs multiple age verification mechanisms during the registration and KYC process to ensure only eligible adults can use our platform.
We1 reserves the right to update or amend this Privacy Policy from time to time in line with changes in law, technology, or our business practices. Members will be notified of any significant changes through:
Your continued use of the we1 platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we handle your data.
The latest version of this Privacy Policy is always available on this page. The most recent update date is January 2026.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we welcome you to contact us directly. Our privacy and support team is available 24 hours a day, 7 days a week.
For issues related to responsible gaming or account controls, please refer to the Responsible Gaming us. For general FAQs, visit the FAQ us.
More than just words on paper — we1 invests in real technology and processes to ensure your privacy is protected at all times.
All data transmitted between your device and we1's servers is protected by 256-bit SSL encryption — the same technology used by leading financial institutions in Malaysia. Your data is never exposed in transit.
We1's KYC process is handled through a fully encrypted system. Your identity documents are stored in a restricted-access environment and can only be processed by specifically authorised personnel.
We1 has never and will never sell your personal information to third-party advertisers or data brokers. Your data is used solely to enable you to play safely on our platform — nothing more.
An extra layer of security through 2FA ensures that only you can access your we1 account, even if your password falls into the wrong hands. Enable 2FA in your account settings today.
We1's automated monitoring system works around the clock to detect any unusual login activity or unauthorised access attempts. You will be notified immediately if anything suspicious is detected.
You have full control over your personal data at we1. Request access, correction, deletion, or transfer of your data at any time through our support team — we will respond within 30 days.
We understand that trust must be earned, not demanded. That is why we1 is fully committed to data security and transparency. Register now and enjoy a safe, fair, and enjoyable gaming experience.